Employer Feedback Survey Services

Overview

The Workers Compensation Board of Manitoba (WCB) is seeking a contractor to provide research services including surveys and focus groups to collect, analyze, and present data for improving WCB policies and service delivery. The services involve annual and bi-weekly employer surveys, data interpretation, and reporting to support service excellence initiatives.

Your Fit

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Key Requirements

• Conduct annual employer surveys with telephone and online components
• Perform bi-weekly surveys for employers with claims
• Analyze survey data and produce reports
• Provide bilingual (English/French) support
• Ensure data confidentiality and security
• Adhere to strict timelines for data collection and reporting

Risks & Watch-outs

• Tight timelines for data collection and reporting
• Bilingual service requirements
• Potential changes in sample stratification

Recommended Next Steps

• Review the full source package and any addenda
• Check your team's credentials against the evaluation criteria
• Weigh the flagged risks against your capacity to deliver
• Set deadline reminders and internal milestones